Returns & Exchanges
At Organic, we want you to be completely satisfied with your sustainable fashion choices, which is why we offer a 30-day window for easy returns and exchanges. We ensure every return is processed with the same eco-conscious care we put into our garments, keeping our circular fashion cycle moving.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn items with original tags still attached into the original biodegradable packaging to minimize waste.
Ship with Care
Affix the prepaid carbon-neutral shipping label to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing